Get paid back
without burning the relationship.
Nexa recovers outstanding balances for lenders, landlords and businesses through verified contact, fair negotiation and full compliance. No threats. No harassment. No shortcuts.
Recovery that holds up under scrutiny.
Our core service is Ethical Debt Recovery, every other service exists to support it, from tracing a debtor's current address to advising a lender on how their own collections desk should behave.
Ethical Debt Recovery
We recover unpaid balances on behalf of lenders, landlords, and businesses using verified contact, honest disclosure, and negotiated repayment; never pressure tactics. Every call is logged, every offer is documented, and every debtor is treated as someone who can still be reasoned with.
- Contact only through verified, consented channels
- Full disclosure of debt origin, amount, and rights
- Structured negotiation with fair repayment terms
- Written confirmation at every stage of the case
Skip Tracing
Locating debtors who've gone quiet, using legitimate public and licensed data sources - not guesswork.
Negotiation & Settlement
Structuring repayment plans both sides can actually keep, instead of demands that guarantee default.
Portfolio Recovery
Working aged or written-off receivables at scale, with case-by-case reporting back to the originator.
Compliance Consulting
Auditing an in-house collections team's scripts and conduct against fair-treatment standards.
Legal Referral Support
Preparing case files that hold up if a matter needs to escalate to formal legal proceedings.
Reporting & Reconciliation
Clear statements of recovered funds, fees, and outstanding balances.
Four stages, in order, every time.
A case at Nexa moves through the same sequence regardless of size. This consistency is what keeps every recovery defensible.
Verify
We confirm the debt is genuine, correctly attributed, and legally recoverable before any contact is made.
Contact
The debtor is reached through consented channels, told plainly what's owed and why, and given their rights in writing.
Negotiate
We agree a repayment structure the debtor can realistically sustain, and the client confirms it in writing.
Close
Funds are reconciled, the case file is archived with a full audit trail, and the client is issued a closing statement.
Rules we don't bend for a faster close.
No harassment
No threats, we are 100% FCCPC compliant. We enforced internally, not just promised.
Full transparency
Debtors see exactly what's owed, where it came from, and what their options are.
Regulatory alignment
Every case follows fair-treatment and data-handling standards, reviewed on a rolling basis.
Data protected
Personal and financial data is handled on a need-to-know basis and never sold or shared outside the case.